FOR PATIENTS · LAB ORDERS

    Know exactly where your test stands.

    From the moment a doctor orders a test to the moment results land, you can see the status without calling the lab to ask.

    Ordered → In Progress → Ready

    Status stages

    Directly in-app

    Result access

    The moment results are ready

    Notification

    CAPABILITIES

    What you can do with Lab Orders.

    Order visibility

    See which test was ordered, by which doctor, and why — all in one place as soon as it's logged.

    Live status tracking

    Track progress through Ordered, Sample Collected, In Progress, and Results Available stages.

    Results, securely delivered

    View structured lab results in the app the moment they're released — no walk-in required to collect a printout.

    Historical comparisons

    Past results stay attached to your profile, making it easy for you and your doctor to track trends over time.

    Shareable reports

    Export or share a result with another provider through the same consent-based access controls as the rest of your record.

    HOW IT WORKS

    From start to finish.

    1

    Doctor orders a test

    Your doctor logs the lab order during or after your appointment, specifying the test required.

    2

    Visit the lab for collection

    Walk in with your Health Card QR — the order is already on file, so there's nothing to fill in by hand.

    3

    Track processing in real time

    Status updates as the sample moves through the lab, so you know roughly when to expect results.

    4

    View results the moment they're ready

    You and your doctor are notified together — no race to the lab to pick up a report.

    GOOD TO KNOW

    Sensitive results (such as certain diagnostic panels) may be released to your doctor first for a short review window before appearing in your app.

    You can request a copy of any historical result be shared with a new specialist without re-ordering the test.

    Frequently asked questions.

    No — lab orders must be issued by a licensed doctor so results are interpreted correctly and tied to clinical context.

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