FOR PATIENTS · APPOINTMENTS

    Book care in seconds, not phone calls.

    Find a facility, pick a doctor, choose in-person or video, and confirm — six quick steps in one app, with reminders that keep you from missing it.

    < 60 sec

    Avg. time to book

    In-person & Teleconsult

    Appointment types

    24h + 1h before

    Reminder window

    DigCare booking screen showing available dates and time slots
    Booking confirmedFri 16 Oct · 10:30 AM
    Reminder 24h before

    CAPABILITIES

    What you can do with Appointments.

    Facility & doctor search

    Search by facility, specialty, or doctor name, and filter by distance, availability, or your insurance network.

    In-person or teleconsult

    Choose a physical visit or a secure video consultation — join the call directly from the app when it's time.

    Live availability

    See real open slots as doctors update their schedules, instead of guessing and waiting for a callback.

    Reschedule & cancel

    Move or cancel a booking yourself, within the facility's policy window, without calling the front desk.

    Confirmations & reminders

    Get an instant booking confirmation, then push reminders 24 hours and 1 hour before your visit.

    Visit history

    Every past appointment — attended, missed, or cancelled — stays on your timeline for future reference.

    HOW IT WORKS

    Book an appointment in six simple steps.

    This is the real booking flow in the DigCare app — from choosing how you want to be seen to confirming your visit.

    Select appointment type: in-person visit or telehealth

    Step 1 of 6 · Care type

    Choose how you want to be seen.

    Pick an in-person visit at a clinic, or a telehealth video consultation from wherever you are.

    GOOD TO KNOW

    Cancellation windows are set by each facility — cancelling too close to the visit may still count as a missed appointment.

    Teleconsults use the same encrypted video session for every provider on DigCare — no third-party app required.

    No-shows are tracked on your profile only for your own reference — they are never shared with other facilities.

    Frequently asked questions.

    Yes — if you manage a dependent profile (such as a child), you can book, reschedule, and attend teleconsults on their behalf from your own account.

    Take your health journey digital.

    Join thousands of Ghanaians on DigCare.

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