FOR PATIENTS · INSURANCE

    Your coverage, always visible.

    Link your insurance plan once and see your coverage, real-time status, and exactly how many days remain before it expires — no calling your provider to check.

    Real-time

    Status checks

    Days remaining, always on

    Expiry visibility

    Automatic adjustment

    Linked at billing

    CAPABILITIES

    What you can do with Insurance.

    Plan linking

    Connect your insurance provider and policy number once — it stays attached to your profile across every facility.

    Coverage breakdown

    See exactly what your plan covers — consultations, medications, labs, procedures — before you're billed.

    Real-time status

    Active, pending renewal, or expired — your plan's status is checked live against your provider, not a cached snapshot.

    Expiry countdown

    A running day-count to expiry means you're never caught off guard mid-treatment by a lapsed policy.

    Automatic bill adjustment

    Covered amounts are calculated against your plan automatically on every bill, showing only what you owe.

    HOW IT WORKS

    From start to finish.

    1

    Add your insurance provider

    Select your provider from DigCare's partner list and enter your policy details.

    2

    Verification with your provider

    DigCare confirms your plan status and coverage directly with the insurance provider's system.

    3

    Coverage appears on your profile

    Your plan, coverage categories, and expiry date now show on your Insurance tab.

    4

    Bills adjust automatically

    From this point on, every bill reflects your coverage before you're asked to pay.

    GOOD TO KNOW

    Some plans require pre-authorisation for specific procedures — DigCare will flag this on the relevant bill before you're billed.

    You can link more than one plan (e.g. a personal and an employer plan) and choose which one applies per bill.

    Frequently asked questions.

    You'll get a notification well before the expiry date, and bills after expiry will show as fully out-of-pocket until you renew or relink.

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