Your health information is personal. Under the Ghana Data Protection Act 2012 (Act 843), you have statutory rights over it, and DigCare is built to honour them.
Your rights
- Right to access: request a complete copy of the personal and health data we hold about you.
- Right to rectification: correct or update inaccurate or incomplete information.
- Right to erasure: request account deletion and data removal, subject to statutory health retention rules.
- Data portability: request a structured export of your medical history, prescriptions and health card records.
- Right to withdraw consent: revoke consent for optional processing at any time.
What happens when you delete your account
Personal data of deleted accounts is removed within 30 days. Completed prescriptions, audit logs and billing records are retained for as long as healthcare and financial regulations require.
How to exercise your rights
Contact our Data Protection Officer at digcaregh@gmail.com. You can also ask for immediate deletion of your verification documents at any time.
Act 843ConsentData ProtectionGhanaPrivacy
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Published last month
Comments (2)
I had no idea data portability was one of the rights under Act 843. Useful summary.
Roughly how long does it take to receive a copy of your data after you ask for it?