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    Privacy & Security

    How We Verify Healthcare Providers on DigCare

    Government IDs, professional licences and facility proofs are reviewed by a dedicated team, and never shared with anyone else.

    DigCare Support Team
    1 min readUpdated
    How We Verify Healthcare Providers on DigCare

    When you book a doctor, you deserve to know they are who they say they are. That is why providers on DigCare are verified.

    What providers submit

    Doctors, pharmacists and lab technicians upload verification documents such as government IDs, professional licences and proof of facility affiliation.

    Who can see the documents

    Only DigCare's credential verification team and platform administrators. The documents are never shared with other users, healthcare providers or commercial third parties.

    How they are stored

    Documents are stored via Cloudinary with encryption at rest and in transit.

    What they are used for

    Solely for identity and credential verification: never for marketing, profiling or analytics. Documents are deleted within 30 days of account closure, and providers can request immediate deletion at any time.

    DoctorsPharmacistsPrivacySecurityVerification
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    Published 3 weeks ago

    Comments (2)

    • comfort.adjei

      Reassuring. There are so many fake accounts pretending to be medical professionals online these days.

    • yaw.ofori

      Good to know the documents get deleted after an account is closed.