Chatting with Your Doctor: How In-App Messaging Works

Sometimes you just have a quick follow-up question. In-app messaging is a private space to chat with your doctor about anything related to your care.

Private by design#

Chat messages with healthcare providers are encrypted. They are stored securely and accessible only to the participants of the conversation.

When you delete your account#

If you close your DigCare account, your chat messages are removed within 30 days.

Good to know#

• Messaging is great for follow-up questions and clarifications.
• It is not for emergencies. If you think you are having a medical emergency, go to the nearest health facility.
• Keep your questions specific so your doctor can respond helpfully.